Lely · Collier County · Insurance
This is the Lely page for denied roof claim help. The short version: you want a second opinion after the carrier said no or paid too little, and you can have it without a salesperson at the door.
Get a written quoteInsurers scrutinize coastal roofs hardest at renewal, and a dated inspection report with slope-by-slope photos is the cheapest way to survive that review. Metal and tile score best on wind mitigation for a reason, but a properly nailed architectural shingle roof with a sealed deck closes most of the gap at a fraction of the cost. Most construction here dates from the '80s and '90s, so roofs are on their second cycle and carriers increasingly want to see a replacement date.
What it costs in Lely: reinspection is free from our partners; if the dispute escalates to appraisal or a public adjuster, those are paid from the recovery, not up front.
Many Florida carriers now offer policies that pay actual cash value on older roofs rather than full replacement cost — worth checking before you assume a claim will cover a new roof.
How it works
A process in most policies where you and the carrier each hire an appraiser and a neutral umpire settles the difference. It's faster and cheaper than litigation, and roofers can't do it for you — a public adjuster or appraiser can.
For a large disputed claim, often yes. They take a percentage of the recovery. For a straightforward claim with clear damage, a good roofer's documentation is usually enough.
Many Florida carriers now offer policies that pay actual cash value on older roofs rather than full replacement cost — worth checking before you assume a claim will cover a new roof. Lely is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."