Naples · Collier County · Insurance
This is the Naples page for denied roof claim help. The short version: you want a second opinion after the carrier said no or paid too little, and you can have it without a salesperson at the door.
Get a written quoteAerial measurement plus a five-minute history of the house beats a drive-by estimate in an area this varied. Real estate activity drives a lot of the roofing here — pre-listing inspections, buyer credits, and insurance-driven replacements right after closing. Insurers scrutinize coastal roofs hardest at renewal, and a dated inspection report with slope-by-slope photos is the cheapest way to survive that review.
On cost: reinspection is free from our partners; if the dispute escalates to appraisal or a public adjuster, those are paid from the recovery, not up front.
A wind mitigation inspection (Form OIR-B1-1802) can lower premiums on any roof and is required for most discounts.
How it works
Ask for the report and photos. Get a roofer with claims experience to document the storm-specific damage the adjuster didn't attribute. Request a reinspection with your roofer present. Most reversals happen at this step.
A process in most policies where you and the carrier each hire an appraiser and a neutral umpire settles the difference. It's faster and cheaper than litigation, and roofers can't do it for you — a public adjuster or appraiser can.
A wind mitigation inspection (Form OIR-B1-1802) can lower premiums on any roof and is required for most discounts. Naples is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."