Mueller · Travis County · Insurance
This is the Mueller page for wind damage roof claim. The short version: you want to file a wind claim for a storm that wasn't a named hurricane, and you can have it without a salesperson at the door.
Get a written quoteNew-construction underlayment is often the minimum synthetic; upgrading it during any re-roof is a small cost with a big insurance payoff. Builder warranty claims against the original roofer are sometimes an option worth checking before paying out of pocket. Roof surface payment schedules and ACV roof endorsements are showing up on renewals across Central Texas; read the declarations page before assuming a claim will fund a new roof.
On cost: uses your regular flat deductible, which is why many Florida homeowners with real damage from a tropical storm or squall line come out much better than under the hurricane deductible.
Your carrier has a set period to acknowledge, investigate, and pay a claim under the Texas Prompt Payment of Claims Act, and a contractor who documents damage well makes that clock work in your favor.
How it works
Creased or folded shingles that have lost their seal, lifted tabs, missing shingles, and ridge cap damage — concentrated on the side the wind came from. Uniform wear on all slopes is age, not wind.
Only if the National Hurricane Center gave it a name and it was in effect for your area at the time of loss. A severe thunderstorm, derecho, or unnamed tropical system is a regular wind claim.
Your carrier has a set period to acknowledge, investigate, and pay a claim under the Texas Prompt Payment of Claims Act, and a contractor who documents damage well makes that clock work in your favor. Mueller is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."