Sonterra · San Antonio · Insurance
Roof claim help for Sonterra homeowners, with no fee and no contract required to get the inspection.
Get a written quoteClaims in a master-planned community move faster when the roofer already knows the builder's original roofing spec — it makes the like-kind-and-quality argument simple. HOA approval still applies to an insurance-funded replacement; start it the day the claim is filed, not the day it pays.
Precedent from neighbors' approved claims on the same era of roof carries weight at reinspection.
Start the HOA approval the day the claim is filed; the roofer can't schedule the install until both the carrier and the committee say yes.
Roofers cannot legally pay or waive your deductible in Texas — a 'free roof' pitch is a fraud red flag, not a deal.
Hail Damage Roof Claim across San Antonio → · All Sonterra services →
How it works
Claims in a master-planned community move faster when the roofer already knows the builder's original roofing spec — it makes the like-kind-and-quality argument simple. HOA approval still applies to an insurance-funded replacement; start it the day the claim is filed, not the day it pays.
From aerial measurement of your specific roof, the home's age (built in the 1980s–90s), and what you tell us. It's a number for your house, not an average for the neighborhood.
Test squares: a 10x10 foot area on each slope is chalked and hail strikes are counted. Most carriers use a threshold (often 8+ per square) to approve a slope. Your roofer should do the same count before the adjuster arrives.