Dunwoody · DeKalb County · Insurance
This is the Dunwoody page for roof insurance claim help. The short version: you want to understand whether they have a claim and to not get steamrolled by the adjuster, and you can have it without a salesperson at the door.
Get a written quoteRoofs here tend to go longer between inspections, so damage from two or three storms ago is often still sitting there when someone finally looks. This is the edge of the hail belt: storms are less frequent than up the I-35 corridor, but the ones that arrive are the same size. Original tile roofs from the '80s and '90s are reaching underlayment failure now, and that's a lift-and-reset or full replacement, not a tile repair.
What it costs in Dunwoody: there is no fee to the homeowner for inspection and claim documentation — the roofer is paid from the approved claim, and your out-of-pocket is the deductible.
Metro Atlanta and North Georgia sit in a real hail corridor — spring storms out of the Plains regularly track through Cherokee, Forsyth, and Gwinnett counties, and insurers here increasingly write percentage-based wind/hail deductibles instead of a flat dollar amount. Check your declarations page for it.
How it works
A request for additional payment when the adjuster's scope missed items — code upgrades, drip edge, ice-and-water shield, or damage found once the roof is opened up. Common and legitimate.
Roofer. An inspection before you file tells you whether there's enough damage to exceed the deductible and gives you photo evidence dated before the adjuster's visit.
Metro Atlanta and North Georgia sit in a real hail corridor — spring storms out of the Plains regularly track through Cherokee, Forsyth, and Gwinnett counties, and insurers here increasingly write percentage-based wind/hail deductibles instead of a flat dollar amount. Check your declarations page for it. Dunwoody is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."