Dunwoody · DeKalb County · Insurance
This is the Dunwoody page for denied roof claim help. The short version: you want a second opinion after the carrier said no or paid too little, and you can have it without a salesperson at the door.
Get a written quoteThis is the housing age where a roof decides whether a policy renews, making a pre-renewal inspection cheap insurance against a non-renewal letter. Original tile roofs from the '80s and '90s are reaching underlayment failure now, and that's a lift-and-reset or full replacement, not a tile repair. Wind is the co-equal peril here; South Texas squall lines lift shingles as often as hail bruises them.
On cost: reinspection is free from our partners; if the dispute escalates to appraisal or a public adjuster, those are paid from the recovery, not up front.
Coastal counties (Chatham, Bryan, Effingham) carry separate named-storm and hurricane deductibles, similar in concept to Florida's, that only apply once the National Hurricane Center issues a watch or warning for the area.
How it works
Ask for the report and photos. Get a roofer with claims experience to document the storm-specific damage the adjuster didn't attribute. Request a reinspection with your roofer present. Most reversals happen at this step.
A process in most policies where you and the carrier each hire an appraiser and a neutral umpire settles the difference. It's faster and cheaper than litigation, and roofers can't do it for you — a public adjuster or appraiser can.
Coastal counties (Chatham, Bryan, Effingham) carry separate named-storm and hurricane deductibles, similar in concept to Florida's, that only apply once the National Hurricane Center issues a watch or warning for the area. Dunwoody is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."