Driftwood · Hays County · Insurance
This is the Driftwood page for denied roof claim help. The short version: you want a second opinion after the carrier said no or paid too little, and you can have it without a salesperson at the door.
Get a written quoteA Class 4 impact-rated shingle is the baseline here, not an upgrade — most carriers discount for it and some are starting to require it on replacements. This is the heart of the I-35 hail corridor, where golf-ball hail arrives most springs and bruises roofs that were fine the year before. Production crews roofed these subdivisions fast; nail placement, starter strip, and ridge vent installation are where they fail first.
What it costs in Driftwood: reinspection is free from our partners; if the dispute escalates to appraisal or a public adjuster, those are paid from the recovery, not up front.
Texas hail claims typically follow a replacement-cost policy, but many carriers have moved to a roof surface payment schedule that depreciates by age — check your declarations page for 'RSPS' or 'ACV roof' language.
How it works
A process in most policies where you and the carrier each hire an appraiser and a neutral umpire settles the difference. It's faster and cheaper than litigation, and roofers can't do it for you — a public adjuster or appraiser can.
For a large disputed claim, often yes. They take a percentage of the recovery. For a straightforward claim with clear damage, a good roofer's documentation is usually enough.
Texas hail claims typically follow a replacement-cost policy, but many carriers have moved to a roof surface payment schedule that depreciates by age — check your declarations page for 'RSPS' or 'ACV roof' language. Driftwood is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."