Alamo Heights · Bexar County · Insurance
This is the Alamo Heights page for hail damage roof claim. The short version: you want to know if the hail actually damaged the roof and to get the claim approved if so, and you can have it without a salesperson at the door.
Get a written quoteHail season runs March through June with a fall echo, and the claim-filing window is measured from the storm date, so keep the date of every event that hit your street. Test-square counts before the adjuster arrives are what win reinspections — eight or more strikes per hundred square feet is the threshold most carriers use. Lower pitches on mid-century homes rule out some products and make ice-and-water shield in the valleys non-negotiable.
What it costs in Alamo Heights: no cost to inspect; the roofer's incentive is a fully scoped claim, and yours is a new roof for the price of your deductible — both align when the damage is real.
Texas hail claims typically follow a replacement-cost policy, but many carriers have moved to a roof surface payment schedule that depreciates by age — check your declarations page for 'RSPS' or 'ACV roof' language.
How it works
Test squares: a 10x10 foot area on each slope is chalked and hail strikes are counted. Most carriers use a threshold (often 8+ per square) to approve a slope. Your roofer should do the same count before the adjuster arrives.
Texas policies typically allow filing within a year or two of the event, but the sooner the better — weathering makes old hail damage harder to distinguish from wear.
Texas hail claims typically follow a replacement-cost policy, but many carriers have moved to a roof surface payment schedule that depreciates by age — check your declarations page for 'RSPS' or 'ACV roof' language. Alamo Heights is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."