Savannah · Chatham County · Insurance
This is the Savannah page for roof insurance claim help. The short version: you want to understand whether they have a claim and to not get steamrolled by the adjuster, and you can have it without a salesperson at the door.
Get a written quoteA mix of eras means a mix of decking — plank, plywood, OSB — and a roofer needs to know which before pricing. Housing spans a century of construction, so the right answer changes street by street: re-deck on an older home, straightforward replacement in a newer subdivision. A sealed roof deck — peel-and-stick underlayment over every seam — earns secondary water resistance credit on the wind mitigation form and is worth asking for by name.
On cost: there is no fee to the homeowner for inspection and claim documentation — the roofer is paid from the approved claim, and your out-of-pocket is the deductible.
The Georgia Office of Insurance and Safety Fire Commissioner regulates claims handling and is the right place to file a complaint if a carrier is dragging its feet on a documented claim.
How it works
A request for additional payment when the adjuster's scope missed items — code upgrades, drip edge, ice-and-water shield, or damage found once the roof is opened up. Common and legitimate.
Roofer. An inspection before you file tells you whether there's enough damage to exceed the deductible and gives you photo evidence dated before the adjuster's visit.
The Georgia Office of Insurance and Safety Fire Commissioner regulates claims handling and is the right place to file a complaint if a carrier is dragging its feet on a documented claim. Savannah is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."