Garden City · Chatham County · Insurance
This is the Garden City page for denied roof claim help. The short version: you want a second opinion after the carrier said no or paid too little, and you can have it without a salesperson at the door.
Get a written quoteOlder homes have older electrical and plumbing penetrations through the roof; replacing the boots and flashings on all of them is cheap during a re-roof and expensive later. Lower pitches on mid-century homes rule out some products and make ice-and-water shield in the valleys non-negotiable. Salt air corrodes fasteners and drip edge years before shingles look worn, so coastal roofs often fail from the metal out.
On cost: reinspection is free from our partners; if the dispute escalates to appraisal or a public adjuster, those are paid from the recovery, not up front.
Coastal counties (Chatham, Bryan, Effingham) carry separate named-storm and hurricane deductibles, similar in concept to Florida's, that only apply once the National Hurricane Center issues a watch or warning for the area.
How it works
Ask for the report and photos. Get a roofer with claims experience to document the storm-specific damage the adjuster didn't attribute. Request a reinspection with your roofer present. Most reversals happen at this step.
A process in most policies where you and the carrier each hire an appraiser and a neutral umpire settles the difference. It's faster and cheaper than litigation, and roofers can't do it for you — a public adjuster or appraiser can.
Coastal counties (Chatham, Bryan, Effingham) carry separate named-storm and hurricane deductibles, similar in concept to Florida's, that only apply once the National Hurricane Center issues a watch or warning for the area. Garden City is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."