West Palm Beach · Palm Beach County · Insurance
This is the West Palm Beach page for roof insurance claim help. The short version: you want to understand whether they have a claim and to not get steamrolled by the adjuster, and you can have it without a salesperson at the door.
Get a written quoteAerial measurement plus a five-minute history of the house beats a drive-by estimate in an area this varied. Real estate activity drives a lot of the roofing here — pre-listing inspections, buyer credits, and insurance-driven replacements right after closing. Insurers scrutinize coastal roofs hardest at renewal, and a dated inspection report with slope-by-slope photos is the cheapest way to survive that review.
On cost: there is no fee to the homeowner for inspection and claim documentation — the roofer is paid from the approved claim, and your out-of-pocket is the deductible.
A wind mitigation inspection (Form OIR-B1-1802) can lower premiums on any roof and is required for most discounts.
How it works
The carrier's adjuster inspects the roof and writes a scope. Having your roofer present means damage doesn't get missed and the scope is argued on the spot rather than by letter later.
A request for additional payment when the adjuster's scope missed items — code upgrades, drip edge, ice-and-water shield, or damage found once the roof is opened up. Common and legitimate.
A wind mitigation inspection (Form OIR-B1-1802) can lower premiums on any roof and is required for most discounts. West Palm Beach is inside the everyday service radius, so there's no travel surcharge and no "we'll be in the area next month."